For more than thirty years, Information and Referral (I&R) services have helped people find answers. These services have the potential for increasing, by thousands, the number of people helped, but one major obstacle exists. Many people are unaware I&R services are available and therefore struggle to find answers to their questions about community resources.
What a difference it would make if these citizens could simply dial 211 and talk to a trained and knowledgeable person with access to accurate information!